Privacy Policy

Last Updated: 8/14/2025

Green Line Plumbing, Heating and Air (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and communications, including SMS messaging.

By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following information:

Personal Information: Name, email address, phone number, physical address, and any details you provide when booking a service or contacting us.
Non-Personal Information: IP address, browser type, operating system, referring/exit pages, and usage data.
Service Information: Appointment history, service preferences, and related details.

2. How We Use Your Information

We use your information to:

Provide and manage plumbing, heating, and air services
Schedule and confirm appointments
Send service-related updates and promotional offers (with your consent)
Improve our website and customer experience
Comply with legal obligations

3. SMS Terms of Service

By providing your mobile number and opting in, you consent to receive recurring text messages from Green Line Plumbing, Heating and Air, including:

Appointment confirmations and reminders
Service updates and schedule changes
Occasional promotions or special offers

Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us using the details below.

Your personal information, including your phone number, will not be shared with third parties for marketing purposes.

4. How We Share Your Information

We do not sell or rent your personal information. We may share information:

With trusted service providers who assist in operations (under confidentiality agreements)
When required by law or legal process
To prevent fraud or protect safety

5. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content. You may adjust your browser settings to refuse cookies, but some features may not function properly.

6. Data Security

We use industry-standard safeguards to protect your personal information. However, no method of transmission over the internet is completely secure.

7. Your Rights

You may request to:

Access the personal information we have about you
Update or correct your information
Delete your information (subject to legal requirements)
Opt out of marketing emails or SMS messages

8. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted here with the new “Last Updated” date. Your continued use of our services indicates your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our SMS Terms, please contact us:

Green Line Plumbing, Heating and Air
Phone: 801-252-5362
Email: info@greenline.expert
Website: https://greenline.expert